If your Zippo lighter needs to be fixed, the case will be repaired and a new insert (the inside lighting mechanism) will be fitted into the lighter case.  The finish of the lighter is not guaranteed.  

To preserve the collectibility of your vintage Zippo windproof lighter, your original insert will be returned to you in the same condition as received.

Due to Postal regulations, Zippo no longer sends out shipping bags.

See link below for information on repairs of all other Zippo products including butane lighters.

For a few days prior to sending your lighter please remove the inner mechanism from the outer case. This will allow for any resident fluid to evaporate. If your lighter is valuable or sentimental, you might want to insure it and/ or register the mail.

Please write your name and address where you want the lighter returned both on the outside of the envelope or mailing bag AS WELL AS on a piece of paper together inside with the lighter. I suggest it be sent in a bubble envelope, with the lighter first wrapped in newspaper, to protect it during shipping.